Basic provisions


Working mode

1              Mountain Resort Archazor is open 24/7. Guests check in upon presentation of their passports.
2              In case of early departure of the guest from Mountain Resort, the administration does not return the amount paid, but not used by the guest.





3             Check-in time for all guests is at 2:00 PM. Check-out time is at 12 noon. Late check-out until 6:00 PM is possible for 50% of the room rate for 1 night (subject to availability).

4            If the guest fails to check out after 6:00 PM, the guest pays 100% of the cost of the room.

5           All rooms and bungalows in the hotel are double. According to the rules of Mountain Resort, the number of accommodated guests should not exceed the number of bed places.

6           Additional places (beds) are available for a fee.
7           Children under 6 years of age can stay free of charge without provision of extra bed.




Cancellation of  Reservation

8           Cancellation of rooms and refunds after booking is carried out in accordance with the internal rules of the hotel. The cancellation policy can be found in detail at www.archazor.uz/terms

9              If the guest cancels the room after check-in, the money paid is non-refundable.





10         Breakfast is served in the restaurant on the 6th floor from 8 AM to 11 AM. From 12:00 noon to 23:00 the restaurant operates in la-carte mode. 

11          Free cancellation of orders is possible during the first five minutes after the order was taken by the waiter.

12           Guests are not allowed to enter the restaurant and bars with their own food products and alcoholic beverages.
13           Additional services by the hotel staff are available for a fee.
14           Each hotel room and bungalow is equipped with a mini-bar with a range of products at your service. Mini-bar is not included in the price of accommodation and is paid for separately.
15           Room service is available from 12:00 to 11:00 PM with a 20% service charge and a delivery surcharge.

16           In accordance with the rules of our resort, we kindly ask you not to enter the restaurant and bars of the hotel in bathing suits.



Fire Safety

17           The electrical voltage in the network throughout the Mountain Resort is 220 volts.

18           Rooms in the hotel are equipped with fire detectors. According to the fire safety rules, smoking is prohibited inside the hotel, including in all rooms.
19           For smoking, in each room, as well as on the floors there is a balcony.
20           According to the Fire Safety Regulations, it is forbidden to use your own heating equipment and heating appliances in hotel rooms and bungalows.

21           When warm floors are in operation, it is forbidden to sleep on the floor.

22           Please read the evacuation plan posted on the door of your room.




23           During your stay in the Mountain Resort, garbage removed from the rooms daily. Scheduled cleaning and change of bed linen and towels every 3 days.

24           Unscheduled cleaning of the room and / or change of linen is paid separately.
25           The hotel also provides laundry and ironing for an additional fee.




26           All rooms are equipped with safes. The hotel is not responsible for the safety of personal belongings left unattended in the room and on the territory of the Mountain Resort.

27           In case of discovery of forgotten items, the administration undertakes to notify the owner of this by means of the telephone number indicated in the guest's questionnaire.

28           Items not claimed by guests within one month are disposed of.




29           Archazor Mountain Resort has free parking.
30           Archazor Mountain Resort is not responsible for the safety of property in the car and possible damage caused by other guests using the parking.




31         According to the security rules of Mountain Resort, visitors who come visit the guests of the hotel and are on the territory of the Mountain Resort after 9:00 PM must be registered with the administrator of the reception and accommodation department.

32         Accommodation in a hotel without registration is a violation of the legislation of the Republic of Uzbekistan.





33           Opening hours of the SPA center every day from 9:00 AM to 7:00 PM.*

34           Entrance to the SPA center is only in swimming suits.

35           Massage services are available upon prior request and are paid separately.

36           It is not allowed to enter the territory of the SPA Center with your own food and drinks.
37           Services of the SPA Center (outdoor and indoor swimming pools, sauna, hammam, steam room, gym) are included in the price.
38           Towels inside the SPA Center are provided free of charge at the Spa’s reception.

* Opening hours may vary depending on the season. Updated information available at the reception.



Other Services of Mountain Resort

39           Rent of a conference hall and a meeting room (paid separately)

40           Cinema Hall

41           Karaoke

42           Gaming consoles

43           Playground

44           Library

45           Table tennis, badminton (seasonal).





46           In case of damage/loss of the property of the Mountain Resort by the guest, the damage caused is subject to compensation by this person in the amount of the cost established by the administration, the costs for purchase, transportation and installation of said property.

47           According to the internal regulations, it is forbidden to disturb the peace of vacationers from 11:00 PM to 08:00 AM.

48           In case of non-compliance with the above rules by the guest, the administration has the right to evict the guest from the complex without refunding the cost of paid services.

49           The complex is not responsible in the event of force majeure circumstances, as a result of which the provision of hotel services, energy supply and / or water supply was terminated.

50          In case of non-compliance with the above rules by the guest, the administration has the right to evict the guest without refunding the cost of paid services.



We welcome you to Archazor Mountain Resort


we wish you a pleasant stay!

We appreciate our guests and always focus on good service, so we will be happy to advise you by phone or face-to-face on the issues you are interested in
Our address:
41/1 Sazbet Street, Chimgan
Bostanlyk district of Tashkent region
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